Frequently asked questions

Browse through the most frequently asked questions

DGLegacy is a service through which, in the case of an unforeseen event happening to you, people whom you nominate as beneficiaries will be informed about your assets and will be able to identify and locate them, thus minimizing the chance of an unclaimed asset.

The service offers additional packages to protect your loved ones and ensure they get the support they need in the process of claiming.

No. The primary purpose of the DGLegacy service is to ensure that the beneficiaries assigned by you to assets will be informed about these assets in the case of an unforeseen event happening to you. This will allow them to be aware of your assets and to identify and locate them, thus minimizing the chance of an unclaimed asset. 

The claiming of asset ownership is not handled through the DGLegacy service.   

No, DGLegacy is not a law firm. We are not licensed to practice law or to provide any legal advice.

As our ultimate goal is to provide you with the right service to protect your assets and secure your loved ones’ inheritance, our team of experts worked with a renowned law firm to offer additional protection through the legal package “Guide and Inform,” part of the Platinum subscription. 

This additional protection is offered through our partnering external law firm. 


Our ultimate goal is to provide you with the right service to protect your assets and secure your loved ones’ inheritance. To do that, we utilize our custom-engineered Heartbeat protocol, and we undertake to execute all the steps outlined in it, including:

notifications via email to the beneficiaries

notifications via email to the trustees

for all users with Gold or Platinum subscriptions, notification by a phone call to the beneficiaries and the trustees.

Through these steps, we endeavor to go above and beyond to ensure that your loved ones will be informed about your assets in the case of anything unforeseen happening to you.


 

Traditional asset protection tools such as trusts and wills have the inherent problem of becoming outdated soon after their creation. The reason is that assets are dynamic. Take a second to think what assets you have now and what assets you had 15 years ago. The two lists are very different, right? Yes, assets change continuously. 

As a result, quite often when beneficiaries get access to a trust established by a family member 30 years ago, they are unpleasantly surprised that it’s of no value: the assets listed in the trust documents are no longer valid, while the new assets aren’t listed. 

With DGLegacy, you can complement your existing estate planning by easily keeping a check on your catalog of assets and the designation of beneficiaries who are to be notified in the case of an unforeseen event happening to you.

To help you not to forget important assets, DGLegacy offers you a list of predefined assets to remind you of common asset types which you might possess and want to protect:
  • Life insurance
  • Savings accounts
  • Bank accounts
  • Stock options
  • RSUs
  • Company stocks
  • Real estate
  • Cryptocurrencies
  • Shares in a company
  • Safety box
You can also add custom asset types to fit your specific needs.

Yes, absolutely. The DGLegacy service allows you to catalog and protect both digital and non-digital assets such as real estate property.

We are a German company totally committed to keeping your data secure and confidential. We do not share it with any third parties. 

We store the data in highly secured and certified private data centers in the EU. We are compliant with the required data protection regulations in the US and EU, such as the General Data Protection Regulation (GDPR).

    We are a German company totally committed to keeping your data secure and confidential. We do not share it with any third parties. 

    You can find detailed and fully transparent information about the data the service stores in our Terms and Conditions and Privacy Policy. 

    It’s important to note that we don’t ask for confidential information such as your bank account number, the value of your stock options, or financial account numbers! 

    We store the data in highly secured and certified private data centers in the EU. We are compliant with the required data protection regulations in the US and EU, such as the General Data Protection Regulation (GDPR).

    Yes. DGLegacy enables you to indicate whether you want the beneficiaries and trustees to be informed when you list them in the service, when you assign them to specific assets, or only in the event of something unforeseen happening to you.

    The custom-engineered Heartbeat protocol of DGLegacy verifies that you are OK and detects whether anything unforeseen has happened to you.

    It is a safe procedure that also aims to eliminate false detections of unforeseen events at any cost. This is implemented through a multistep process, which is described here: https://dglegacy.com/how-it-works/#heartbeat-protocol

    Yes, you can assign a legal entity, for example, an NGO or company, as a beneficiary to an asset. 

    The Heartbeat protocol will be triggered in the same way as if you had assigned a person – the legal entity will be informed in the case of an unforeseen event, following the Heartbeat protocol.

    Have more questions? Let us help.